At Boca Living, we offer a "no questions asked" parts replacement service. Simply fill in the form below with the necessary details and we will dispatch the required parts to you ASAP. If you're not sure what you need, or have lost your instruction manual, please get in touch with us and we can assist you further. While we hold a large inventory of spare parts in our UK warehouse, sometimes a part may need to be manufactured for you by our partner factory in Poland. If this is the case, the lead time can be up to approximately 30 days.