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Boca Living

Delivery

We believe that this part is equally as important as having the best product for sale. It’s the final mile that can make all the difference in your experience with us. We really are committed in getting this part right.

 

We have tried to make this simple.

 

- All our deliveries are free

- Order by 2pm (Monday – Thursday) and receive your item next day

- Order on Friday before 2pm for delivery on Monday

- All orders placed at the weekend will be shipped on Monday for delivery Tuesday

 

Please be aware that charges and timings will vary for delivery to Northern Ireland, the Isles of Scilly, Orkney, Shetland and other Scottish islands with deliveries taking up to 8 days for outlying areas. The actual cost for delivery will be displayed during checkout.

 

We dispatch our items from Monday to Friday using the following delivery partners: XDP, UK Mail, DHL, UPS and Palletways.

 

Delivery locations and exceptions

We ship to all areas of the UK. For outlying areas, we will try to deliver in the timescales above, but there may be some occasions when there might be a delay. In these circumstances we will contact you to let you always know and keep you updated.

 

Requirements to sign for delivery

All our items will require a signature, please ensure you are available to sign for your order when it is delivered.

 

We cannot stress enough how important it is to check your order on delivery.

 

Upon delivery (and whilst the driver is still there) we recommend you give your product(s) a thorough all round check as any damage needs to be reported immediately. Once a signature has been recorded by the delivery provider and damage stated afterwards is not covered by insurance.

 

It is also in your benefit to report things on delivery as it can be more expensive to return large items with the need for correct packaging. If you no longer have the original packaging, or it has been rendered unusable, it is your responsibility to obtain the relevant packaging material required for safe transport of the goods.

 

Missed delivery

If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further attempts we will made before the items are returned to us. You may be able to collect from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know.