14 day return policy
Once dispatched, if you have ordered the wrong item by mistake or simply changed your mind, we also allow you 14 days from the day following your delivery to let us know if you want to return your product(s) so long as they are unused.
Please be aware if you do change your mind, there are some limitations to this. We are unable to accept back assembled products. The product needs to be dismantled and packaged in a way that it can be returned.
Please note: You are responsible for the cost of returning unwanted/cancelled items to us, and for the value of the goods if they are diminished as a result of your handling whilst with you or in the return transit to us.
Charges for returns
If you change your mind and wish to return your item, you will need to pay for the cost of return. Of course, if the item you receive is damaged or faulty, we will cover the cost of return.
Unfortunately, none of our items can be returned by standard post.
We offer a courier service to assist you with returning unwanted items, and this will be deducted from your refund. If you would like us to arrange a courier collection, please let us know, and we can advise you of the cost.
Receiving your refund
Well refund your money to the same credit card that you purchased your product with. Please allow 3-5 working days for the refund to show in your account.